Heritage at Settlers Landing Apartments

A huge thank you to the new amazing maintenance team Marvin and Rebecca!!!

Since the transition to the new management, we’ve noticed a remarkable difference in the overall quality of life here at our apartment complex – and a huge part of that is due to the exceptional work of the new maintenance team! The complex is now noticeably cleaner and better maintained, and it truly feels like a more welcoming place to live.
What stands out most is how quickly and efficiently maintenance requests are... addressed. Whenever we've had an issue, the team has been incredibly responsive, ensuring that everything is taken care of in a timely manner. It's clear that they take great pride in their work and are dedicated to making the community a better place for everyone.
We truly appreciate all the hard work and improvements that have been made – it’s made a world of difference for us. A big thank you to the entire maintenance team for your dedication, attention to detail, and excellent service. Keep up the fantastic work!
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Our move was made smoothly and quickly by Rebecca at this property she worked with us and took the time to listen to what we needed and guided us through the process with efficiency very communicative and clear thank you so much

The current property manger is a positive presence on the property. Always visible, upbeat, and courteous. Very knowledgeable about his job and the day to day things that happen on the property. Since being here, the property has been in a very high state of order. Work orders are completed with in 24 hours. Actually is present during working hours. The property manager is a veteran of the Navy and you can tell because he runs a very tight ship.

I made the 4-hour trek to the Hampton Roads area for apartment touring preparing to relocate to the area. I had set an apartment at Heritage at Settler's Landing to tour one of their units.

On the day of the tour, they called me and cancelled my appointment stating they were closing the office early that day and did not provide an accommodation for an earlier appointment.

That was the least of the issues. The bigger issue was the rudeness and lack of professionalism by the person that called... me. Read More