CY Crystal Springs Apartments

Run, do not move here! It was horrible!! First off, they don’t clean the apartment well enough when you first move in. I found a used cigarette when I first moved in, and there were dead spiders in the lights. The apartments have mold and mildew that they just spray paint over, and the staff is overall horrible. Also, the pool keeps getting closed.

The gate doesn’t work so tweakers come in at night and steal things from laundry rooms or mail packages. For being on casino road it’s alright, they keep the landscaping nice but no one cleans up their dog poop. Constant police activity. I had to switch appartments due to getting really sick from black mold under sink. Never had any issues with management is the only positive thing I have to say.

Mold and water leaks in windows. No insulation and doors are poor. They never fix the mildew and mold either just spray paint over it. They are also shady and will rip you off. They will make you owe them when you move out no matter what.

I’ve been here for about 2 months now and I can confidently say choosing to live at Crystal Springs Apartments is one of the best decisions I’ve ever made. Casino Road had a reputation, but times have changed. Here are four reasons you should choose Crystal Springs:
1) SECURITY: This is a gated community from 6pm - 6am and you need a code to get in. They also have patrol cars that survey the property investigating any suspicious activity. You can also call a number if you see anything or if... you’d like to be escorted from your car to your apartment door!
2) AFFORDABILITY: Crystal Springs is one of the most affordable apartments that offer more square footage for the price! There is also a bus stop right in front of the complex. With a car, it’s so convenient being 5 minutes from Fred Meyer, 10 minutes from the Freeway, 15 minutes from the Everett Mall, and only 30 minutes from Seattle!
3) QUALITY: In my apartment it’s comfortable, bright, open, and clean. Crystal Springs cares about appearance so, the landscape is manicured regularly. They are even re-painting the complex with a more appealing blue accent color.
4)THE LEASING and MAINTANANCE STAFF. This team is ABSOLUTELY AMAZING. Michael and Jamie really care about you and do their best to be accommodating and make you feel welcome. They are highly intelligent, sharp, and efficient. This isn’t just a one day attitude. Every day they are consistent about doing their very best in a pleasant and professional manner. This attitude makes it easy for residents to communicate, resolve issues, and get information. Sven and Chuck, the maintenance guys, are on top of it, too! Quick and quality repairs are so important and these guys make an effort to fix things asap.
If you like to socialize, the Crystal Springs community offers events so you can mingle or just chill in the cabana or pool.
CONS: My biggest con is that there is only ONE central garbage dumpster. So, if you are ready to throw away your garbage, you have to basically drive it in your car over to the main dumpster. Also, there is no separate dumpster for recycling or food waste. My second con is that the washer and dryer are not inside the apartments. On the bright side, you save on electricity and get more space in your apartment.
Anywhere you go, there are pros and cons, but you can be sure the Crystal Springs staff is doing their best to minimize the risks and maximize the good to provide a great living environment and experience. Read More

The leasing agents and property manager are very kind and willing to work with you if you have complications. Michael, one of the agents, is an absolute sweetheart. Despite being on Casino Rd (which I think has a worse rep than it deserves) it is an amazing apartment complex. The gym is great for an apartment gym, nice pool, basketball court. All amneties are kept clean and tidy. Very safe and friendly atmosphere, quiet, and reasonably priced. Will likely be renewing my lease here. Keep up the... great work!! Read More