8/26/24
Ignore previous positive review - lots of change
You can easily track this journey on their reviews on other platforms as well - this property is in a constant state of management cut over where tenants are getting banged on promises/agreements or things fall through the cracks. I fall in the later category.
The office staff have been incredibly unhelpful with a noisy neighbor that borders on comical at times and absolutely is a nuisance (by definition). I have had to agressively chase them to get any updates, and from what I can tell - two... weeks later nothing meaningful has happened. The noise certainly hasn't stopped. They don't reply to emails. They don't return calls when they promise to.
Good luck if you move here - hopefully you have a peaceful experience. But if you don't, it ain't getting resolved anytime soon.
Review from Apartments.com