Indigo Springs Apartments

I currently live in one of the units at Indigo Springs, and unfortunately, my family and I are having the worst living experience we’ve ever had in Washington state. There is a severe lack of care toward the residents and the overall condition of the property.

We’ve experienced ongoing issues with maintenance and security, including property invasions and difficulty resolving problems. Since moving in, we’ve dealt with unstable internet, a homeless person sleeping around the condominium and... leaving belongings behind, and multiple break-ins and thefts from our mailbox. Maintenance response times are far too long, often taking 3 to 4 days. Additionally, trash, clothes, and personal items are regularly scattered throughout the property, and the common areas like the garage and landscaping are visibly neglected.

I sincerely hope the management and maintenance teams will address these problems and improve the living conditions here. Read More

This apartment complex is super nice on the inside, but the leasing office staff is so horrible and parking is ridiculous! They lied to us when we moved in, they promised things they could not actually provide. There’s absolutely no parking, and the office did not even offer an initial parking space and my roommate ended up getting towed. 500 dollars!!!!

The maintenance just come in without a notice. The property managers don’t respect the tenants wishes even though you’re paying them and they have attitude problems and are not professional AT ALL. Don’t move here !!

Ive lived at indigo springs for the last 4 years and the staff is very polite and willing to help where they can, ive never had to file any complaint during my time here which i am still a current resident. The maintenance crew do a great job of keeping the grounds clean and its located near a ton of great restaurants and grocery stores and its a short drive to both Kent station and the Landing. I would recommend Indigo Springs to anyone looking for a comfortable place to call home.

My cousin suffered so much from this company since she's moved to this apartment (no oven, ref loud, heater doesnt heat, locks not on safety accepted, etc.) Charged her 700$ more per month (compared to a similar apartment a few doors down from her in the same complex. Sent her a letter she can be released from her lease if she removes her online comments that were negative. She was just stating facts and can prove her claim) Feel so bad for her and her kids.