1/12/25
Verified Renter
The staff that works with the community are friendly and understanding but the building itself leaves a lot to be desired. Frequent package thefts, security issues with people propping locked doors open and hopping fences to walk through patio areas, cheap appliances, dirty hallways and elevators, the removal of the dog play area with no plans to replace it (the reason why I chose this building over others in the area)... the list goes on and on. I could not in good faith recommend living here,... certainly not at the prices we're charged. I want to reiterate that this is not a staff problem - they have been nothing but kind and understanding. This is a corporate issue of profits over people.
Review from Apartments.com
Property Manager at Novi at Queen Anne responded to this review
Hello,
Thank you for sharing your feedback and for your kind words about our team. We truly appreciate it.
We understand your concerns and take them seriously. Creating a safe and welcoming community is our priority, and your input helps us focus... on areas for improvement.
If you'd like to discuss your concerns further, please don’t hesitate to reach out to me at noviatqueenannemgr@greystar.com.
Thank you for being part of Novi.
Best regards,
The Novi Team