5/29/24
Overall not worth it
Updated review. We've been here almost 18 months. This apartment complex used to be great to live in. The previous management company took care of maintenance, was friendly, and most importantly addressed our concerns about noise, parking, etc. Although visitor parking wasn't marked well back then either.
With the new management company, we've talked to them about ongoing barking dogs down the hall and two floors up that we hear, weed smell in the hallway, and visitors parking in our paid... parking spots. My husband's car got keyed, mine got broken into, and they said they'd look at the camera footage, but never got back to us. The barking dogs continue (same ones for the last year) and the smell of weed is in the hallway. There's no follow through it seems like. Talked to management a second time about looking at camera footage to figure out who keyed his car and broke into my car and there was no follow up when they said they'd email us. Also the communication between the two office managers must not be the best because our car incidents fell between the cracks and nothing was done about it, even after addressing it the second time. It doesn't seem like they care about tenants' issues.
The new coffee shop behind the apartment building is really nice and convenient. Seems like they're preparing to expand the parking lot to allow for higher traffic through that area.
Also if you love waking up to construction at 6am for 6 days/week for a year, you'd really like this place.
Review from Apartments.com
8 People Found This Helpful
Property Manager at The William responded to this review
Thank you for sharing your feedback and I’m sorry to hear you had a frustrating experience, but I really appreciate you bringing this issue to our attention. We are truly sorry your experience didn’t match your expectations. It was an uncommon... instance and we’ll do better in the future! We are glad you enjoyed our new additions such as the coffee shop and we have more to come! Please feel free to reach out to us with any further comments, concerns, or suggestions you wish to share, we are happy to help!