Casper Village

This place is very poor living conditions and you will be charged unfairly when you move out. Run away as fast as you. I suggest literally anywhere else.

Was my first apartment ever! Had an awesome experience. Community always looked great and the staff was always there when I needed something.

I rate this as poor for the following reasons:
Managment was very unprofessional when I was trying to move out and would not get back to me which then led me to have debt from them somehow when they gave me my deposit back.
I wanted to move due to having a leak in my ceiling for over a year with multiple maintenance request, the 2 times it was fixed the Maintenace man kept flirting with me and any female friend I had over.
The deposit they had me put down did not cover all the costs of them... "cleaning" my apartment. They charged me for carpet cleaning twice which was about $150 and then decided to replace the carpet which was about $450. But mind you my dog is well behaved and had never gone potty in the house a day in his life even as a puppy.
When trying to move out or contact them at any point during my stay they did not answer the phone, nor did they call me back when I would leave voicemails. They did however contact me 2 weeks after my move out date which lead me to owe them money.
They also do not clean the oven appliances, they simply replace them which is $100 or more, and I was told they always just replace them every move out, but I never cooked as I worked in the food industry, yet they still replaced them when they were supposedly brand new?
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I have lived here for almost a yeah and there are things that still need fixed and have yet to be fixed. They have many hidden charges and don’t come and fix things. I needed a new dishwasher and it took 4 months to get a new one and install it and the installation took all day.

Very awesome management and matnence crew. My lock broke on a sunday when the office was closed I was lucky enough to run into a manager and they helped me solve it. They are also very friendly! Made my bad day so much better!