3/2/25
Verified Renter
I would give 5 stars, but I am not pleased with my carpet still having visible urine stains after being cleaned twice (once before I moved in and once after I moved in), the faucet in my bathroom was installed too far back from the sink so it pours water onto the counter every time it’s turned on, there’s also several places throughout the apartment that have white specks of paint on the floor and door handles. I enjoy everything else about this community, but for the price, these small things... should not be an issue.
Review from Apartments.com
Property Manager at Greystone Pointe Auburn responded to this review
Thank you for taking the time to share your feedback. We truly appreciate your kind words about the community, and we're glad to hear you're enjoying your experience overall. We sincerely apologize for the issues you've encountered with the carpet,... faucet, and paint spots. We completely understand your frustration, especially given the price of the apartment. Please enter in a maintenance request for the issues in the apartment and ensure you have the stains put down on the move-in inspection form so that it is notated down as their prior to your occupancy. Thank you again for bringing this to our attention, and we’re committed to making sure you have the best living experience possible. If you need anything further, don’t hesitate to reach out to us directly. Sincerely, J Hinkle, Community Manager
