1/3/25
Black Mold
If I could give it 0/5 I would. I rented my apartment in July but there were things that I didn’t like once I said the lease that were supposed to be handled but never were. Due to the small things that I asked to be taken care of not being done, I decided not to move in altogether but I kept the lease. Months after I received a call saying that there was a leak at my apartment and maintenance needed permission to go in which I granted. When I got off at 9 that night I went by to check the... apartment there was no leak(visible), no fan or humidifier so I assumed everything was okay. Fast forward to December 31 and I decide let me move in to this place I’m paying 1300 for rent for and walked into a laundry room full of black mold. I have asthma and explained that to the manager who responded you can leave but you will be charged a termination fee. DONT MOVE HERE. PLESE FIND SOMETHING BETTER AND THAT IS REAL LUXURY
Review from Apartments.com
Property Manager at The Avenues of Lakeshore responded to this review
We're truly sorry to hear about your experience. We understand your concerns and take them very seriously. Our team is committed to addressing maintenance issues promptly and efficiently. We regret any miscommunication that may have occurred and will... use your feedback to improve our processes. We encourage you to reach out to us directly so we can discuss this matter further. Thank you for bringing this to our attention.