5/15/23
Very Well Kept
I have lived at Arbors for almost 5 years now. For the most part, this is a very well-kept complex. Landscapers come frequently to maintain the gardens and keep the grass neat. The office staff is always friendly and responsive. The quality of maintenance depends on who they have at the moment as there is a lot of turnover, but generally speaking I can turn in a work order at night and it will be fixed by the time I get home the next day. The buildings and sidewalks are pressure washed... about once a year, when there is an inspection (which are a pain, but necessary, I understand). They try to keep the pool area nice, but many of the residents send their children to the pool unsupervised (or if they are there, do not control them), and it gets to be a mess by the end of the day when I get there. It's cleaned up the next day, though. My biggest complaint is the lack of insulation in the ceiling and the walls, which causes a lot of noise. It sounds like my upstairs neighbors are riding elephants at 2am. Also, you can hear bathroom noises from anywhere in the apartment even with the door shut. On the whole, and for the price, it's really a great community, and the management has always been extremely helpful and friendly, and they sincerely care about the residents.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Arbors by the Bay Apartments responded to this review
Thank you for taking the time to post this thoughtful four-star review for Arbors By the Bay Apartments. We're glad you're enjoying life at our community and have received the swift, friendly service you deserve. Our team is dedicated to creating... pleasant lifestyles for our residents, and we're always eager to improve the residential experience and the care of our homes and amenities. As always, we are here to assist if there is anything you need. Please feel free to reach out to us anytime!