2/28/25
Beware of offers
Beware of offers. I was offered a gift card for renewing the lease in Oct and told the gift card would be given in Jan. As of Feb 28th, I received NO information or update on the gift card. When I call, the office staff just says the gift cards haven't come in yet. They cannot tell me when they were ordered or when they will available. They've had since OCTOBER to order the gift cards. Unacceptable. They should at least be proactive and keep residents updated on offers they made to keep... residents in the complex! I also emailed 3 times asking for updates and have not received a response to any of the emails.
Review from Apartments.com
Property Manager at The Reserve of Foley responded to this review
Shelia, we’re disappointed to see some aspects of life in our community have fallen short of your expectations and we would love the opportunity to improve your experience. We'd appreciate the opportunity to improve upon our original communication... going forward so please come by the office or give us a call to discuss any remaining concerns you have and so we can get your stay in our community back on track.