3/28/25
Disappointed DO NOT MOVE HERE
Just read the reviews. This apartment complex isn’t the best. No one answers the phone, maintenance barely completes orders. Just move elsewhere and save yourself the trouble.
Review from Apartments.com
2250 Little Valley Rd, Hoover, AL 35216
Monthly Rent | Bedrooms | Bathrooms | |||
---|---|---|---|---|---|
$870 - $1,395 | 1 - 3 Beds | 1 - 3 | 1 - 2 Baths | 1 - 2 | 676 - 1,172 sq. ft. |
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Property Information
The fees below are based on community-supplied data and may exclude additional fees and utilities.
Virginia College, Birmingham | Drive: 9 min (5.6 mi) |
Samford University | Drive: 9 min (5.8 mi) |
Univ. of Ala. at Birmingham | Drive: 12 min (8.3 mi) |
Shoppers will appreciate Apex Hoover Apartments proximity to Green Valley Village, Georgetown Plaza, and Hoover Village. Green Valley Village is 0.8 miles away, and Georgetown Plaza is within an 11 minute walk.
Recreational activities near Apex Hoover Apartments are plentiful. Discover 2 parks within 3.8 miles, including Aldridge Botanical Gardens and Moss Rock Preserve.
Living in Hoover/Vestavia Hills provides easy access to Birmingham-Shuttlesworth International, located just 22 minutes from Apex Hoover Apartments.
Welcome to Apex Hoover!
Welcome to Apex Hoover!
Apex Hoover Apartments is an apartment community
For Apex Hoover
3.6
21 Ratings & Reviews
3/28/25
Just read the reviews. This apartment complex isn’t the best. No one answers the phone, maintenance barely completes orders. Just move elsewhere and save yourself the trouble.
Review from Apartments.com
3/18/24
They only care about you when you are applying and trying to get you to move in. If KaMiyah answers the phone, you might as well hang up. She never knows what’s going on. She is uninformed. She is of little help. If you ask her anything, she will tell you to speak with upper management but upper management is out of the office. Terrible office staff. They will constantly call you and email you while you’re applying, but once you move in, they won’t be of any assistance.
Review from Apartments.com
3 People Found This Helpful
Property Manager at Apex Hoover responded to this review
Hello, thank you for sharing your perspective with us. Serving our community with consistent professionalism is always the goal of our team. We are disappointed to hear that you are less than satisfied with our efforts, and we would like to learn... more. Please email us at communications@pegasusresidential.com at your earliest convenience.
3/18/24
I moved in February 22. My washer -that I rent from the leasing office- did not work. I called the leasing office, submitted an online maintenance request, sent emails, and left voicemails. Finally, after two weeks, maintenance came by, and confirmed they would have to order a new washer/dryer which would be delivered within three days. It’s been two more weeks since then, and it still has not been fixed. I’ve left voicemails. I went by the leasing office and KaMiyah was unaware of the status.... She never seems to know what’s going on. She never answers or returns call. She is not much help. The property manager is never in or if you stop by leasing office, there’s usually a sign on the door saying they are out of the office. I never received my mailbox keys when I moved in. I’ve called multiple times about that and was told they would have to cut another key. I Still have not received the keys either. This place will be in constant communication while they are trying to get you to move in, and once you do, you are on your own.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Apex Hoover responded to this review
Welcome to our community. We do our best to ensure that all service requests are addressed promptly, and our team would like to speak with you directly about any issues with mailbox keys or your washer and dryer. Would you please email us at... communications@pegasusresidential.com? We hope to hear from you soon.
2/26/24
Poor communication but only after they get your deposit. False promises.
Poor customer service …train your leasing agent she doesn’t seem to have any knowledge. It’s always “ upper management “ has to approve this and find you a unit…. Just assuming she needed to buy time knowing they didn’t have what they promised. Don’t waste your time. Make sure the unit is ready before you apply and save your money. They care about getting applications not the people living there.
Very poorly ran.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Apex Hoover responded to this review
As a team that strives to maintain an outstanding reputation for excellence, we thoroughly appreciate the opportunity to receive your feedback. That said, we are disheartened by your comments as they do not represent the high bar we hold ourselves to... . If you have any unresolved concerns that need our attention, please email us at communications@pegasusresidential.com for further assistance.
9/22/22
it is basically impossible to get the apartments to get anything completed for you unless it is something they want to get done, i have called 7 times in the past 3 and a half months and they keep lying to me saying they have someone scheduled to come but they never do. i’m getting very annoyed with how unavailable they are and thought that with the “new management” things would be handled better than they used to be honestly. they are so sweet and caring when you first move in but as soon as... you pay your first months rent they do not care about you anymore. very poor customer service. price isn’t too bad considering what you get until you realize how impossible it is to get them to do the job you pay them for. i would recommend looking at other places in hoover.
Review from Apartments.com
6 People Found This Helpful
Property Manager at Apex Hoover responded to this review
We hate to hear we have not met your expectation here at Elevation Hoover and strive to ensure all of our residents are well taken care of. As with all things, if we don't know there is a problem, we can not fix it and thanks to your review, we will... be able to improve. We ask that you please reach out to discuss this matter in greater detail and come to a resolution. Thanks!
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