Cadence at Bluff Park Apartments

I regret to say that my experience at Cadence at Bluff Park Townhomes IS STILL extremely disappointing, and I do not believe they are worth anyone's money.

Since last November, I have been without a working oven, and it took far too long to finally get a replacement. I am grateful to Jennifer for her efforts in getting maintenance to address the issue, but the overall service has been lacking. I was repeatedly misled by maintenance staff who claimed that new appliances were ordered for me.... Instead, I received a beat-up white fridge from another apartment, with the assurance that it was a temporary solution. I now know this was just another lie.

Additionally, there is a serious mold and mildew problem in my hot water heater closet. Maintenance came out once to spray and paint over it, but they never followed up, and the situation has only worsened. The mildew is now coming out of the vents in my guest room, which is particularly alarming because my mother has health issues. During her last visit, she experienced a relapse due to the mold exposure, making it impossible for her to stay with me when visiting again.

Moreover, my water fee tripled in price once this management company took over. The reply from the “owner” is a lie or all employees aren’t aware. I was informed by the office that the property has one water bill that is split among all tenants, which means I’m effectively paying the water bill for a family of four while living alone.

To add to my frustrations, the hot water frequently goes out, and I've encountered several discrepancies with my rent payments. I always pay my rent in full and on time, yet I log into the portal to find mysterious past due balances that seem to appear out of nowhere.

Overall, I cannot recommend Cadence at Bluff Park Townhomes. The lack of reliable maintenance, ongoing health hazards, and issues with billing make this place a regrettable choice. Save your money and look elsewhere.
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This apartment complex gets this rating from me because the office staff has the worst attitudes ever; starting with the manager! They are all messy, lazy, and incompetent. They will never call you back or return a call, you have to beg them to get anything done, and then they act like we work for them. The maintenance department is a joke, too. I called the emergency line when water was pouring from my ceiling. No one even called me back to check on the severity of the problem. Water poured all... night. This place needs many improvements! While they are renovating the units, they should consider an "in-house" renovation. Read More

This apartment complex genuinely has the worst management/employees I have ever seen in my life, thank God we ended up not moving here after we caught onto the red flags. We called the leasing office at least 5-7 times to try to set up a tour, each time I was told they would call us back immediately. They never once called back. After dealing with this over 5 times, I finally got in touch with a woman who set up a tour for noon on Saturday (which was the very next day, not even 24 hours later).... We drove 2 hours from where we are moving from to tour this place just for us to arrive at the leasing office at exactly noon for them to tell us that there is no one available to give us a tour and that we couldn’t tour it. We drove 2+ hours and were turned away even with an appointment to tour. This place does not care about its current or future tenants, clearly. Stay far away from this place! Read More

Please move somewhere else. I’ve been here a year now and could not wait to move. I’ve dealt with rude office staff, mold, flooding in my apartment more then 10 times from rain, my ceiling leaking, moldy carpet from rain coming in the wall under my bed by my window, a ton of bugs from outside getting in due to the windows not being sealed properly and the door frames being uneven, the air conditioning system not working properly causing my bill to be over $300 a month. These apartments give you... bare minimum for luxury apartment prices. The maintenance staff is over worked and probably under paid for all they have to go through. DO NOT be fooled by the newer apartments they are renovating because it’s very few of them. Since I’ve been here I’ve dealt with three different companies and a name change of the apartment. If I could leave pictures I would. Read More

I will never come here again. They didn’t honor the whole move in special. Say I didn’t pay rent when I did broken stove broken dishwasher and will not replace. Dirty, bugs just all around not good. I do not recommend these apartments at all!!!