Weston Ranch Apartments

I have lived here for 6 years. I would have given this place more stars, but I've had a bad experience with them these past 2 years, prior to those 2 years, it was tolerable.

Overall, their outside environments matter more than their insides to the staff.

They school zoning is horrible. Their technically in Madison, but their High School is Columbia vs Bob Jones (the closer of the two). The school zoning line goes AROUND the apartments.

Their kitchens are walk in closets, and extremely... narrow.

We've made complaints directly to maintenance and at the office about lack of microwave tray (wrong size one originally, and with the one they gave as a replacement). And we still have to use our own plate with it.

They have pest control outside of their apartments, but not inside unless you pay a fee.

They provide valet trash you HAVE to pay for, even if the trash isn't picked up for a week cause of snow. Even if you are fined three times for having trash bags on the floor (this wasn't a fine or a thing prior to Dec 2023. And they started fininig without proper notice.) If you want to opt out of it, you can't. So we don't leave our trash out any more.

They put stickers on cars with out of date tags or a flat tire due to weather (and covid, not needing to drive anywhere) for notice of towing. I didn't see a sticker, I drive my car once a week...maybe, cause of working from home after covid. Yet they text blast us for every little community event or party. But they can't notify us when stickers are put on cars to make their outsides look nice. They towed our car and wouldn't have noticed it was gone except for a helpful neighbor. This cost us hundreds of dollars in towing and storage fees for the car. They consider a sticker, that can be taken off, proper notification......

We are leaving this place in mid Aug. Terminating our lease early. We gave them their required TWO month notice, and they are charging us over 3000+ dollars on cleaning fees and "reletting" fees, despite giving proper notice and terminating due to change of life circumstances.

This is in addition to all the other fees they like to tack on for everything else they do. I'd advice staying away. I've talked to their leasing agents, and I just get an "ok, you do that" after giving legitimate complaints.

We regret ever renting from this place, and after 20+ years of renting with my wife, this is the first apartments that have tried to charge and fee us like this.

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This is a great place to live. Neighborhood is beautiful and well maintained. The new staff is the best. Always very pleasant and willing to help.

I lived here for 12 months. The maintenance people were terrible . They would always walk in unnanounced and never knocked before entering. They also leave all the lights on and change the air conditioning. It is disturbing when they just come in anytime they want. I don't care if it's the middle of the day ! They have also left our door unlocked several times after leaving when they come when my husband or I are not home. This apartment complex is a joke and unsafe. Also we had pets and they... make you pay for more carpet than what square footage of carpet is actually in the apartment . Also very I'll mannered staff. I would not recommend staying here. Read More

Doesn’t have black appliances that’s shown in the pictures

Old apartments with very thin walls, I can hear every word my neighbors say in the surrounding apartments. Also the office staff is very shady. I moved here 11 months ago while I was building my house and signed a 12 month lease. While in the office last week picking up a package I mentioned to one of the sales people that this was my last month and she told me I would have to pay for an extra month since I was giving a 30 day notice instead of a 60 day notice. I explained that I let them... know when I signed the lease that I would be moving at the end of the lease but they said it didn't matter and that if I didn't pay for extra months they would turn it in to a collection agency. I contacted a lawyer and he said to not pay them another dime and any harm they caused to my credit could easily be undone. Bottom line is, save yourself the headache and find somewhere else to live. Read More