8/7/24
Horrible!
This place is total rip off! They don't let you move in until the 15th of the month but you have to pay a full month of rent and then make you leave on the 15th of the month once again paying another full month of rent, so basically they keep a whole month of rent and you get nothing in return. They said they were cleaning and painting which was the delay moving in, well on move in day the apartment was filthy and we had to clean it and it was definitely not painted! They also "manage" your... utilities which is a total mess. Woke up one morning to find maintenance man just standing in my kitchen, did not request maintenance and he had no reason to be there. There was no announcement or knock, but again I was sleeping. Contacted the office and they indicated it's not the first complaint they had. They also had three different managers during the year I was there 2023-2024., that should tell you something. Apartment smelled like mold, you can also smell everything from other apartments through the vents. Do not recommend this place at all!
Review from Apartments.com
2 People Found This Helpful
Property Manager at The Preserve at Tuscaloosa responded to this review
We are disappointed to learn of your experience here at The Preserve at Tuscaloosa, but will take this opportunity to improve.
Thank you,
The Preserve Team