Willow Bend Apartments (NEW)

On June 4, 2017, my boyfriend had to park my car in front of the office, due to the fact there was no parking left inside of the gate. On June 5, 2017, I went to start my car only to find out my battery died. I went to get a visitor pass from the front office so that way my vehicle would not get towed.
On June 6, 2017, I left at 8:00 AM in my boyfriend's car and did not return to my apartment until around 10:00 AM, to find my car missing. My boyfriend immediately called Bexar Towing and sure... enough they had my car. The reason being is that it was parked in the "Future Resident Parking" location.
There are ZERO signs stating that it's a "Future Resident Parking" only. The lady in the front office stated that I "should have came into the office at 8:30 AM" in order to explain my battery died or have moved my vehicle before 8:30 AM.
Seeing that neither company could assist in my situation, I turned to my lease. On page 4 of 8 in the section, "While Living in the Apartment":
"21. PARKING. We may regulate the time, manner, and place of parking all cars, trucks, motorcycles, bicycles, boats, trailers, and recreational vehicles...We may have any unauthorized or illegally parked vehicles towed or booted according to state law at the owner or operator's expense at any time if the vehicle:
(a) has a flat tire or is otherwise inoperable;
(b) is on jacks, on blocks, or has a wheel missing;
(c) takes up more than one parking space;
(d) belongs to a resident or occupant who has surrendered or
abandoned the apartment;
(e) is in a handicapped space without the legally required
handicapped insignia;
(f) is in a space marked for office visitors, managers, or staff;
(g) blocks another vehicle from exiting;
(h) is in a fire lane or designated "no parking" area;
(i) is in a space marked for another resident or apartment;
(j) is on the grass, sidewalk, or patio;
(k) blocks a garbage truck from access to a dumpster;
(l) has no current license or registration, and we have give you at least
10 days' notice that the vehicle will be towed if not removed; or
(m) is not moved to allow parking lot maintenance."
Considering it's classified as "low income housing", I don't have $220.00 to spend.
Seeing that I'm not violating these regulations and/or policies, than why was my vehicle towed? Why am I paying $220.00?
This is the reason that I will NOT be renewing my lease at the end of this month. Read More

The new staff is not that friendly. But the rent is cheap and the property is nice. The maintenance is pretty quick on responding to service calls.