The Retreat at Lake Johnson Apartments

I enjoy living at The Retreat at Lake Johnson. The apartment is comfortable and the community is attractive and well kept. The 24 hour fitness center is clean and the machines are well kept and working. I enjoy having access to retrieve my packages 24 hours a day. Also, the maintenance team is efficient in completing work orders. I recommend living at The Retreat at Lake Johnson.

This apartment is great if you like living in the deep dark wilderness. The musty smell, the cave like sunlight, and bug sanctuary really give the apartment its charm! Not to mention you make tons of friends including strange men who look into windows at the wee hours of the morning. I certainly loved every single cabinet door falling off in our kitchen, it really opened up the space. I think the only down side of the apartment was the mountainous speed bumps and pot holes leading up to your... oasis. Read More

Apartments are run of the mill. But the management is bottom of the barrel. It'd be easier to fake my own death than to quickly and efficiently sign the roommate release form. Took 2 months thanks to these guys having some sort of "unresolved IT issue" and them taking their sweet time to fix it. Because of that, I lost several, SEVERAL, better apartment opportunities.

During that whole debacle, I'd email again and AGAIN and nothing would come of it until 3-4 days later, by which time the... apartment I had in mind elsewhere had been sold.

Also a bad idea to go to the office, because two people will come in at the same time and tell you different things right in front of you.

Only rent here if you want an extremely frustrating experience with your leasing office! Read More

If you never need a work order completed, never have a question regarding your lease, never want your apartment sprayed for bugs, maybe it's not bad, but the moment you need something, management is absent.

I have sent in work orders about mold, water damage, wildlife breaking into my outdoor storage, pest control, etc. and most of the time they get closed without being addressed at all, and I'm automatically emailed a survey to rate my lack of experience. If a work order is addressed, it's... because I followed it up with a call or email. Even discussing the lease renewal (we're unfortunately not in a position where we can easily leave yet) it was so difficult to get my questions answered, and it seemed like the individual at the desk didn't understand their own lease and what it meant.

I also got a terrible rash from the pool the day before it was mysteriously closed due to "vandalism" and they had to "balance the chemicals". I was on antibiotics for 10 days.

Location is nice. Walking trail out back, lake is very close by. You're a short drive to campus and right off i40 but it feels secluded. Is it worth dealing with an ineffective, disinterested management? No. Read More

I have been here for 2 months now and I thoroughly enjoy it! The office and maintenance staff are kind, and aim to be efficient!

The property itself is an established community, so not Class A luxury, but I am 100% ok with that. It has its quirks as any older property does, but these things were not deal breakers for me (i.e- no overhead lights - ok buy more lamps, kinda thing!) What I think I loved the most is the bedrooms are on opposite ends of the apartment (mom here who sometimes just... needs a moment to herself)

The management company is still fairly new so I understand there are growing pains, however I personally feel the staff certainly aims to please residents, not just prospects alone.

I highly recommend this place. Based on price point and location, you wont find anything better! 40 is directly on the front of the property, and if you come out the backside of the property, Crossroads is quite literally 7 mins away! Read More