6/11/24
poorly built building with bad amenities - beware of pictures!
The building and apartment looks beautiful but it’s not built well and it has thin wells. I tend to hear a good bit from around me which can be irritating at times. Also - the amenities are for 600+ units so while they look nice they’re extremely small. They aren’t very truthful about amentities, they say there is a yoga Pilates room and a gym but the gym is smaller than my room and the yoga room is a waste of space. Pool space is nice but tends to get crowded since there are so many units.... Apartment is very dog friendly but there are times where there dogs pee and poop in the elevators and halls and it smells terrible.
On the bright side, the rent is a good value but the convenience package isn’t a good deal for what you get. Utilities used to be included in rent but this year they added a $250 monthly convenience package and didn’t decrease rent. There used to be plenty of parking but it’s starting to fill up a bit too. Maintenance requests are quick to be responded to and the front desk is nice.
Overall, I like the location and the apartments but the quality of the building and the amenities are very poor
Review from Apartments.com
Property Manager at Crystal Flats responded to this review
Hi there, we regret to hear that your recent experience was anything less than exceptional. If you are willing to give us another chance, please contact us at (479) 250-4848 so we can understand your situation better in order to try and turn your... experience around.
Thank you,
Crystal Flats
