3/21/25
Deposit Refund
We just moved out and cleaned thoroughly, leaving it much better than we found it. The move-out inspection report showed all “good” and no “needs cleaning”, which is accurate. The report included photos. The corporate office sent the final statement, charging us for professional cleaning stating there were two areas that needed cleaning, contrary to the apartment’s move out report. Living in the complex was ok…the maintenance items from our move in inspection were never addressed.
Review from Apartments.com
Property Manager at 49 West responded to this review
Hello there,
We apologize if there was any confusion regarding your required move out charges. All estimates of damages and required repairs are listed in your lease in an effort to keep you informed of what to expect upon moving out. We welcome you... to reach out if you have any questions.
Thank you!