Olive Tree Apartments

I just moved in two weeks ago, and if I could rate this place 0 stars, I would. DO NOT move into this apartment complex, unless you’re comfortable with living with roaches. They insist that pest control entered my unit to put down baits and traps but not a single bait or trap was placed in my apartment. I just had a roach crawl into bed with me and I’m absolutely disgusted. I made a complaint with the Maricopa county health department because this is a health hazard that was not disclosed to me... upon moving in, and I suggest to other tenants to do the same, otherwise this apartment complex will continue to get away with being neglectful towards pest issues. I am also looking into retaining a lawyer to break my lease because I cannot sleep at night knowing a roach has been in the same mattress I just bought when I moved in. Absolutely disgusting, and the management will be super apologetic and make false promises to fix the problem, and then when I finally got fed up with it and mentioned I might have to look into getting a lawyer, they stop all communication. Read More

Anthony and all of the maintenance team really stay on top of everything here. If you submit a maintenance request it's usually done that day or the next day at the latest. And always very friendly too! Thanks guys!

great place to live they keep it clean everyone in the office been great especially jeff

The amount of roaches is absolutely ridiculous and filthy. I have lived here for 5 months and I’m in my second apartment due to roaches. It is not as bad as the first but roaches are roaches and when they’re crawling around your kitchen that is sickening. Roaches painted over in white paint inside the kitchen cabinets when I moved in.

Here are some do’s and don’ts to living at Olive Tree Apartments.
DO make the managers/maintenance do a walk through with you prior to moving in and ask that they lift the carpet to ensure there is no staining underneath. I didn’t lift up the carpet because, who does that? But I got hit with covering the cost of new carpet for pet urine stains despite the fact I didn’t have a dog and my cat doesn’t have health or behavioral issues. Also my giant area rug that covered about 90% of the living room... is still to this day, stain free. The carpet couldn’t have possibly been messed up when the water heater burst, flooding my bathroom and bedroom? No. Or when it rained from my AC vent every monsoon season for a month straight because of the extra humidity in the air? Nope, that wasn’t it either. Is was my imaginary dog and imaginary spraying cat.
DON’T dye your hair red or use pink hair products otherwise they will require you to pay to have the tub resurfaced at $190 bucks a pop! It’s in the lease.
DON’T use a mat at the bottom of the tub to keep from slipping. The mat will mess up the resurface job and you will be charged $190 bucks a pop! It’s in the lease.
DO ask if you have a resurfaced tub because they don’t verbally volunteer that info and upon move in it looks like a regular tub so you wouldn’t mark it down as an issue on your checklist.
DO mark every single little thing you see wrong on the checklist. It will benefit you in the end.
DON’T leave any evidence that you were living in a 40 year old building and can’t control how others around you lived. I lived a pretty clean existence but had roach motels because no matter how clean you are, you will always have the occasional roach in an old apartment building. But I left a few motels behind and got hit with $135.00 in pest control fees. Something they do in between every tenant anyway!! DO take pictures/videos of your place before, after and even during as things happen. I say that but I have video of it raining from the A/C vent causing water damage but I’m still paying for carpet so do what you want.
DON’T…. Just don’t! Olive Tree Apartments/Westwood Residential initially charged me about $1400.00, that includes $350 in deposits, and I got them down to about $900.00. I’ll admit that I do owe them a few hundred for a few items I was too tired to move out myself. But the rest is a classic example of big business throwing the cost to the little guy. Renter Beware. Read More