Waterstone Apartments

1st, the staff were very nice.But the apt was not In good shape after move in from day 1.

I was issued a broken microwave an a new 1 was never provided. Only 1 wall socket worked and only fixed about 9 months into lease. Walls are thin and 1st 4 months I had to listen to constant dogs barking, and people fighting out side my door. Apt issued has very heavy sliding closet door in bed room that kept falling off and I removed them cause how bad they were.
BIGGIEST DEAL BREAKER has been the... roaches! I didn't see any for 7 months... now they are everywhere and more then spray worse it has gotten! Other residents I talked to confirmed bad bug problems too.
My lease ends in Oct. I requested a apt change or early move out and was denied. Now they are making me give a 60 day notice too!

DONT MOVE HERE... it's not very nice at all. Read More

Do not pay the high rent prices for this place. There are so many other places to choose from. You will immediately regret it. The only good thing is being so close to US60, literally the only good thing. I have unfortunately had to live in apartments for 20 years. This is my 8th property. I am excited to move and never think of my negative 3 year experience ever again. I feel bad for the amazing ladies that are in the office, it is not their fault. The owners are the issue.

Overpriced apartments that have tons of maintenance issues that either don't go addressed or take forever to get fixed (and i lived there before and during the pandemic). The washers and dryers break all the time and/or will eat your money. Some of the residents are loud all hours of the day and night. The cops are there at least a few times a week...blocking entrances, helicopters circling overhead, etc. No one in the front office cares about the people that live there, they just want your... money. Read More

Management will not fix anything, wether it is a leaking ceiling, an AC unit that is not working at all, cabinets falling apart, if your toilet is clogged and won't flush, pigeon crap all in front of your door as soon as you step out, if your front door doesn't close properly and it takes you 2 to 3 minutes just to open it, if your dishwasher don't work please don't expect to hear nothing but lies that someone will be by to fix it!! This place is Horrible!!

This place is an absolute joke. I cannot tell you how many times I have called down to the leasing office to have them fix something, which never gets fixed.. it took months to fix the hole in my bathroom that was leaking water. Currently right now I cannot even open my front door because it's jammed and off of alignment. I've been calling every single day to the leasing office and all they do is ignore me or tell me some lie that someone will be there to fix it and they never do. If someone... does come, is usually someone that doesn't know anything about maintenance, seems like they hire people off of the streets. Pigeon poop is constantly a fixture in front of your door, the plumbing is always messed up, backed up or either off for the entire day, the only thing that is good about this place is the landscaping. Don't be fooled save your money and go somewhere else where you can actually get things resolved in a timely manner. I have cabinets coming loose due to warped wood, a bedroom door that is hanging by the hinges, a sink that is stopped up (4 weeks now) a air handler that is leaking (2 weeks), and a front door that takes me 10 minutes to get out(8 days now)
of and still no one comes by to fix these things. Sometimes I can barely get into my apartment because of the door, and this is the so-called second time they fixed it. Next step up is reporting them because at this point it's darn right ridiculous and unacceptable!! Read More