Crestone at Shadow Mountain Apartments

We lived here for about 7 years. The complex changed ownership maybe twice in that time and Mission Rock did a pretty awful job in the end. We were recommended a cleaning service to use by them for our move out cleaning (Spruce) and they did basically nothing. We ended up getting charged $1500 on top of the cleaning fee we already paid, and several items on our list of charges were absolutely bogus. We paid a non-refundable security deposit to cover things that we were eventually charged with,... so I suppose that deposit went down the drain as well. We tried contacting them to discuss the charges but never received a call-back and then they just sent it to collections. The apartments themselves are made poorly, using the cheapest, thinnest materials available. We reported several issues to management and maintenance that were never resolved, one of which being our front door not opening or closing properly so resident safety is of no concern to them. I don't recommend living here. Not while under Mission Rock anyways. Read More

I lived there for over a year with constant maintenance issues. Communication with the office staff is terrible, forget about hearing back when leaving a message or email. The place is run down, windows in the apartments are paper thin, so expect your energy bills to be sky high. When I moved out I was charged a carpet wear fee, even though I didn't have any animals and documented the carpet was never installed correctly in the first place 3 months into my lease. If you smoke weed this is the... place for you!! My neighbors smoked constantly and the smell would come through the walls so badly my clothes would smell. Complained to mgmt office, no effort ever made even though it's in the lease that you can't smoke inside. Besides cars being broken into, and the police present to arrest criminals daily, I wish that I had spent the extra few dollars to move somewhere else. RENTERS BEWARE - You'll regret it Read More

Lived here since Jan 2020, great location, quite and clean grounds. Processed a transfer this week and Jessica was the best, prompt, professional and engaging. The whole team in the front office as well as grounds crew are excellent and responsive. I chose this complex due to it's proximity to the highway and a huge park with a bike trail. Also walking distance to Shadow Mountain trails.

Lovely surroundings with lush green spaces and trees. Friendly and responsive office staff (Sherry and Jessica). Serene and peaceful atmosphere.

Enjoyable environment in lushly landscaped outdoor surroundings.