Ember at North Phoenix Apartments

At first I was fine living here, but now I feel like I am getting taking advantage of for being here. I've been living for the past 4 months and I haven't got all my repairs done in my apartment. My washer doesn't clean or fill up well, my living room window doesn't have a fence, so easily to pull and break in, closets doors are broken, front door is broken, 1st bedroom plugs don't connect well, restroom fan doesn't work and my microwave light doesn't turn on. Not to mention the homeless people... that come in the laundry room and stoled some of my clothes and that made me so angry! Yet, I still have to pay rent for this living situation and I find this unacceptable! I should get a discount for this! Read More

A few months ago, this place was complete garbage, and such garbage was the fault, almost exclusively, of the management. While really only the front of the complex is worth photographing, the overall state of the complex is mitigated to some degree by the newer, more competent staff that have been hired. Slowly but surely, the roaches are going, the grounds are improving, new rules are being set in place. While they cannot do anything about the crime here, which is nothing short of rampant, the... experience of living here today is not unlike a healing cut. Painful, but it's healing. Maybe one day, we can remove the bandage and see this place seize it's full potential.

But we have to let it heal first. Read More

They bought they property last month, since then they can't seem to see that people paid their rent when they have proof and when you try to get it fixed it takes for ever. Second month in a row they are trying to evict me because they can't seem to know who actually paid rent. So I guess when you don't know you just evict everyone. Right? Seriously get it together.

These are the nastiness apartments!!!!!! Roaches!!!! Plus trying to get repairs done is very slow. The management is a joke!!!!!!! Plus the place is not as nice is they picture we had a gas leak everything was torn up and it still is looks like a natural disaster hit the place !!!!!!!!! People park up on the grass and the sidewalks to move things just the worst apartment I’ve ever lived in !!!!!!!!!

This complex staff, and the managment that run it, are the shadiest, laziest people on the face of the planet. I had all of my personal belongings in storage for 8 months before i moved into this complex after relocating from kansas. I had bed bugs within a month of moving in after not having any issues previously. I still had to pay for treatments. Im still getting treatments because the pest control company cant seem to get rid of them despite us following all of the instructions. The... managment never calls back like they say. i haven't had a working stove or dishwasher for almost 2 months. their excuse is that they wont let maintenance in until the bed bugs are gone. Only problem is they will still come in to change filters and smoke detector batteries. I have no control over water temperature in any of my faucets. this means I get to take a shower at whatever temperature is coming out of the showerhead- usually too hot for my skin. They empty the trash cans in the dog park about once every 3 weeks and then make excuses when its full again in 2 days for why they havent dumped it. They have no concern for you or your well being, but if your rent is 1 day late, you will pay the fees and they will attempt eviction even if you are withholding rent legally. Spend a little more to get a complex that will not put you at a health risk and stomp on your rights. TELL EVERYONE THIS PLACE IS HORRIBLE. how the state allows the gross neglgence to be continued is beyond me. Seriously, go anywhere else and you will probably be better taken care of. Im in the process of getting an attorney to break my lease because these people and their complete lack of willingness to hold up their end of the deal. GO SOMEHWERE ELSE Read More