10/18/23
If you love pest infestations and unexplained fees, you're in the right place
If I could give zero stars I would. I wish I never moved into this apartment. I knew it was a mistake from day number one. We moved in to a “renovated” apartment that clearly just got the landlord special. Thick white paint coated everything and shoddy floor paneling was installed with deep scratch marks already set in. The floorboards don’t meet the floor panels, giving all types of bugs ample space to multiply out of sight. Part of the floor is uneven and a cheap rubber divider that was... already peeling off had been installed to hide that fact.
Flash forward a year: the apartment is not the best but it’s centrally located & i wasn’t wanting to move, so I renewed. BIG MISTAKE.
Huge issues began just a few months later when RPM Living took over at the end of June. They raised my rent by over $100, started charging me a $200 month-to-month fee and tacked on multiple fees that they could not explain. Not to mention, everyone in the complex is paying $30-$35 for trash every month, we don’t even have valet trash! It’s just a few dumpsters, which have become overrun with garbage. I sent an email, called the office and made an in-person visit in July to talk about my ledger. They agreed that I should not pay & would not have late fees until the ledger was accurate. Then, at the end of July, I received (along with most of the complex) a five-day notice with late fees, informing me that if I did not pay rent, I would be evicted from my apartment. The office said it was a mistake and that all the letters were automated… this still makes no sense to me as each letter had to be printed and individually posted to each door.
Now, I have a huge roach infestation that continues to grow due to inaction. DO NOT RENT HERE. The only good thing here are my neighbors and maintenance.
Review from Apartments.com
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Property Manager at Tides on Osborn responded to this review
Hi there. We're disappointed to see you have this experience at our community. There is no username associated with your review and we cannot reach out to you to better address your concerns. Please give us a call at your convenience at (623)... 471-1122 so we can further assist you with more information.