Vista Sureno Apartments

I just moved in from out of state a couple months ago.
I love my apartment! Maintenance was very quick to fix my garbage disposal and the office is super nice!
Wonderful area with access to so much, I do recommend.

The water is ALWAYS shut off for most of the day at least once a week! its sad. million dollar company cant permanently fix the water system.

In addition to that, it always smells like weed throughout the whole complex. Tons of people smoke in their apartments with doors and windows open, or right out on the patio. Even when the complex sends out notices of no smoking they ignore it. And management does nothing about it!
There is never parking if you have 2 vehicles your screwed.
The... maintenance staff is not very friendly. I dont know how many times I have smiled and waved at them passing by as a common courtesy and they ignored me.
Despite the speed bumps throughout the complex, People drive fast and wreck less eventhough their are kids around.
Its gone down hill pretty quick. Enter at your own risk Read More

Just beware of the property manager and maintenance very creepy. Oh and dont believe these reviews by no means. The property manager amanda will literally take your phone if she feels comfortable with you enough and put good reviews on here herself, she did it to my partner. So I wouldn't be surprise if half of the people writing reviews is either/or working with this company or was bribed to put good reviews on here. Just beware they have eyes and ears everywhere, if a property manager cant be... honest about their own property than that should say something about their loyalty or trust. Also they have a very bad water problem I wouldn't recommend you even cooking with that water. They are constantly having water shut off etc... And lately the polices stay out there it's a shame. They are called every other day which is very weird, I never seen anything like it the 2yrs I was living there, and reportedly my kids had to come inside because there was a man walking around with a gun outside. I guess they are that desperate for residents that they dont think about the safety for the elderly and kids especially. Then they have residents complain about the kids out there but they dont have anything for the kids to do. No park no nothing. They use to have security but God knows what happened with that. If you have kids especially its nicer places around the area and more things to do with kids etc...The termites come up thru your bathroom sink beware of that as well Read More

*I haven't had a working washer or toilet in my home since Wednesday(5 days)!!!!! I've left 3 voicemails since I don't have time to go to the front office. They NEVER answer the phone.* Used to be a semi-decent place then they just recently switched management companys and it's been nothing but issues since they got here. Always shutting off the water without any warning until after it's already been done(not always emergencies) and because of there most reasent time I havent had a washer for 5... days cause they turned it off in the middle of the cycle without warning. Every time you turn around you're getting a notice on the door about how you're going to get fined if you do this or fined if you do that. Also, I've lived here since August and never had any problems but now all of a sudden supposedly they're getting complaints about how loud we are. I watch my friends kids basically every day so that she can work. My house does get a little bit loud but by the time the 10pm quiet enforced time hits it's always quiet so I don't know where they're getting these complains. Also, it is a 60 day notice for the end of your lease, make sure you set a reminder some how cause they don't warn you your coming up to your 60 days. I got a phone call after I was 16 days into my 60 day of them asking me if I had made up my mind if I was going to renew my lease. Mind you, I never talked to anyone about renewing cause I never even knew I was in my 60 days. The old management said, when we signed our lease, that they would let us know about 2 weeks in advance that our 60 day was coming up, guess that got lost in the transition with the switch, now I'm going to have to pay an extra 16 days at this apartment. Yay...... Read More

I hate living here so much.

I have been a resident since only the end of 2018. It started out great here, but it all went down hill painfully fast. I can't believe they jacked rent up as high as they did because this place is disgusting and falling apart. There are so many unbelievable issues here. Constant water issues. Never hot, if it works at all. No parking. So if you come home late at night from work or school, you run the risk of getting towed for winging it. Between me and my roommate,... we have one covered parking spot, so one of us ends up screwed if we come home late. Mail is constantly going missing. The walls are crazy thin so you can hear every sound and there are always children screaming well past 10pm in my area of the complex late at night (by the pool). There was liquid dripping from our main A/C vent and now a permanent green mold spot on our floor. The drawers and cabinets are falling apart. The appliances barely work. New management set up a new online portal to pay rent but can't figure out how to get my email right so I haven't been able to use it at all. They're having peoples' cars towed from their assigned spots and not reimbursing them for it. They're not reimbursing anyone for the failure to provide proper hot water because they think painting the walkways is more important. The office staff turns their phones off ALL day during the middle of the week sometimes and they never return messages. I would not recommend moving in. I cannot wait to leave this place. Read More