Mission Springs Apartments

I would not recommend living here. When we moved in, the apartment was in literal shambles. Paint buckets, toilet seats, broken doors, and tools were scattered throughout the unit and everything was filthy. There was no running water in the kitchen or one of the bedrooms. The plumbing under the kitchen sink was in pieces. So, even if the water ran there would be no way to drain the sink properly. The bathrooms were unfinished, missing the drawer faces and having leaky faucets. The closet doors... were missing in one of the bedrooms and are still missing almost three months later. Installing a dryer screen took over two months and their solution was taking a dirty, USED one from another apartment. We have been met with sarcasm and annoyance when we approach the office with any issue, big or small. Do not move here. Read More

The worst place to rent. in the 3 years living at the apartment i had no heat for an entire month in the winter time and sometimes no hot water. No kind of compensation for these conditions but when you ready to leave the will over charge you for a small spot in carpet over $500 month which they will clean and I know will not be replaced as they say. I gave them 2 month notice moving as well early key before my lease ended! But they still charge me ridiculous repair charges and sent me to... collections when i was only notified a day of these charges! Plus they will only touch over the dirty spots when painting! stay away Don't move there! Loud noise and music playing. Dog poop every where. My son had the same problem and he had no damage or dirty carpet but still was charged $500! Stay away! Read More

The staff has always been helpful and understanding. They are also a lot of fun. I love the get-togethers that the office would host (Wine Down Wednesday, Honey collection, Beeswax Candle making, etc.)

I love the layout of the apartment. It does show some date to it here and there, but it's nothing extreme.

I've felt so comfortable here and am extremely pleased to say that there was never an issue with pests (I've probably only seen 2 cockroaches within the past year, but that was outside... haha).

I've had a pleasant experience here. Read More

Front desk people are always revolving so nothing gets done. They charged utilities 3days after we moved out (they charged us more than a full month. Well over the amount of previous months) Roaches in buildings, not working A/c, broken gate, disgusting pools and hot tub. Mold in vents and bathrooms maintenance guys do bare minimum to make it stick together (literally stapled our rotting door together) All concerns taken to the front office and promptly dismissed. Every person that has been... hired for front fest is been rude and dismissive. 0/10 DO NOT LIVE HERE Read More

This is long, but I wish I read a review like this before singing my lease and I usually wouldn't waste my time, but this is the reality: BEWARE OF MISSION SPRINGS
I've never cried upon moving into a new apartment. I was so upset that I got tricked and locked into leasing a crap apartment. It's been extremely disappointing and stressful living here.
If I could give negative stars I would. Mission springs has been unhelpful since before I moved in.

1) They LIED to me and said my apartment would... be an R3 renovation with brand new appliances and all. Made me wait an extra 2 weeks just to be disappointed. Everything in this unit is out dated, broken, or a hazard. It's been over 9 months and I still have not received any type of renovation except for my fridge being replaces because it leaked into my food and got me sick.
2) They never answer the phone or handle maintenance requests so nothing gets handled efficiently even if it is an emergency. It's been over 9 months and none of the 14 service requests (even the high priority ones) I put in were addressed. I wasn't even contacted by the office.
3) If they tell you what your rent is, add on about $200 extra bucks per month because they charge you for stuff like trash when you have to do it yourself and other charges they don't tell you about.
4) Dog poop and homeless people roaming the property and dumpster diving. The gates to the complex are broken so anyone can get in. My roommate also had someone break into her car by the front gate.
5) Roaches in the apartments in the back. There is only grass and nice stuff by the office- be sure to tour the whole complex because it looks nothing like the front.

!!!!Tips before signing lease with mission springs!!!!
- Check out the unit they will give you. The model unit they show you looks NOTHING like the apartments in the complex. You will be disappointed and it's an added inconvenience to you moving in. Even the washer/dryer units are different and way smaller than the model units.
- If they tell you the unit is currently occupied, walk past it and look at the blinds. If they are vertical, the unit is most likely not renovated. Horizontal, maybe some updates but not a full renovation.

If they tell you they can order all new stainless steel appliances they are most likely lying. I've been waiting since November for mine and they keep telling me its backordered. Read More