4/30/24
Building security declines after complex allows people to Airbnb
My experience with this complex has been nothing short of infuriating. Their lax approach to background checks for AirBnB renters (last time I checked our agreement, which didn’t allow us to rent out our apartments) has resulted in a community where accountability is virtually non-existent. Countless times, I've returned to my car in the parking lot only to find new dings and scratches, with no recourse to prove it wasn't my doing, all because of their negligence in screening tenants.
The... employees here are the epitome of laziness, showing zero initiative to improve the living conditions or address any concerns. When approached with issues, they deflect blame onto the residents, as if it's our fault for expecting basic maintenance and repairs.
Living here offers no redeeming qualities whatsoever; it's simply a black hole for your hard-earned money. Save yourself the headache and look elsewhere for a living situation that actually values its residents and maintains a semblance of accountability.
Review from Apartments.com
Property Manager at Trovita Rio responded to this review
Hi Clay,
Thank you for taking the time to share your feedback. We are saddened to hear your experience has not been a positive one and would appreciate the opportunity to discuss this further with you.
I went ahead and reached out to you personally... to hopefully provide some support.
I hope to speak to you soon.
Kindly,
Virginia Nichilo | Community Manager
