8/2/24
Office & Maintenance Staff Are Top Notch!
I'll have been living here a year this coming October and I've been pretty happy overall. The only issues I've had have been with other tenants but that's hardly the apartment complex's fault... In fact, Angie the Property Manager has just been so great and very accommodating, kind, and takes everything you come to her with into account. If there is a problem, she will work with you and do what she can to get it resolved properly and quickly. She is here all week long and is the only one running... the office and the complex. With the amount of disgruntled, ungrateful, and totally unsympathetic people that live here (and there are a few) I'm continuously amazed at her ability to keep things professional while never compromising her own personal boundaries. Also, our FT Maintenance Technician, Julio, has been amazing! Julio is here all week every week, and while there is one other maintenance man (one who's only here one or two days every couple of weeks) for all intents and purposes Julio is the only Maintenance Technician here 99% of the time. And despite all this, he is very much on top of his game. So while it may take him a day or so to get to you if it's not an emergency, he will absolutely communicate that with you and set up a day and time of when he can come back. Of course if it is an emergency he's on top of it right then and there! I couldn't be more happy with the two of them running this place. Its comforting to know we have two wonderful competent people we as tenants can turn to!
Review from Apartments.com
Property Manager at Twenty One 41 responded to this review
We're thrilled to hear that you're happy with our office and maintenance staff. It's great to know that their hard work and dedication are making a positive impact on your living experience. We strive to provide excellent service and it's reassuring... to hear that our team's efforts are appreciated. Thank you for your kind words and for taking the time to share your experience.
