Watermark Apartment Homes

So this is a great starter apartment, it comes with all appliances, including a washer and dryer. The location is amazing, although it's by a major shopping center once you pull into into the gate it's super quiet. However for the price the appliances should be updated. The countertops are an ugly speckled black and brown, that takes away from the natural wood color cabinets. The main bathroom only has a shower that can barely fit a petite sized adult female. The guest bath is huge but doesn't... come with side cabinets like the main bath does. There's also no hall closet to store your mop, broom, vaccuum, etc. There's also no other windows in the living room/kitchen aside from the one above the kitchen sink. I wish the main level units had a screen to the patio like the upstairs units do. The units also don't come with any ceiling fans. The apartment is really quiet at night, and I find the trains coming by to be quite relaxing. The neighbors are pleasant and speak when passing by, the parking lot has plenty of space, the pool is always clean and the landscape is well maintained. If they were to upgrade at least the appliances and countertops they'd instantly add value to the property Read More

NOT MOVE IN HERE!! Rude staff and they keep your deposit to remodel for the next tenant at your expense!!!

Staff is rude and not friendly at all very unprofessional.

We have been living at Watermark for over a year now, and we are beyond pleased. All issues and requests have been addressed promptly and efficiently. The managers are understanding and amicable. I read the few negative reviews about repairs taking forever. I have had about five issues and all were fixed within a day or two at the most. I waited a few extra days for a part for our oven, but it was still functioning so it was no big deal. Apart from that, everything has been a breeze. We... love living here, so if you are on the fence, give it a shot. I think you will be pleasantly surprised. Read More

My family had things stolen from our balcony; the water heater malfunctioned; we were without warm/hot water for two days in 50-degree weather. We had to buy a basin and boil water for us to bathe.

We were without a washing machine for weeks. The office staff said they never saw my request to fix the issue. The fire alarm goes off in the middle of the night every two months for no apparent reason waking everyone up and causing panic. Also, flooding is an issue whenever it rains.

The lack of... communication from the staff is genuinely infuriating. After making a service request, I have to call for an update. The rent is too high to deal with these types of issues. You can save your money and go elsewhere. I know that all places have concerns, but I lived in multiple apartments that are much cheaper and never dealt with this type of unprofessionalism. We have been here less than a year, and I wouldn't refer my friends or family here. Read More