The Madison Belmont Apartments

Within days of moved in I knew I would not renew the lease and if it don’t cost $2k to break it I would of be GONE. Since may 23 we have roaches everywhere, specially kitchen. Management sucks and won’t use a exterminator that actually works instead they use a 3rd party. Neighbors are rude, blast music and tv at all times, slams doors. People park on ur car spot. The deck has 2 screws preventing us from opening it, the apartment has barely any air flow, the bathroom vents smells weed very strong... , the entire complex is DISGUSTING, police is always inside and it’s not safe. No cameras no security. Roaches roaches roaches in the apartment! Units are old, old appliances, old windows no double panned! Read More

Loved here for a year. I knew within a month of living here we would not be renewing our lease. Roaches in our apartment on move in, carpet was soaking wet on move in day from being cleaned just the same morning, garbage everywhere and out heater didn’t work during winter for at least a month. Management is not helpful either. Make sure you email them your complaints rather then through the portal because then they will say they have no record of all the issues.

I would never want to live here because the leasing lady was super rude and this is why it is -

Called for an appointment on Monday - the lady who answered said they only have weekend appointments- booked for 11am Saturday -
Called several times on Friday to reschedule to Saturday 2pm - no one answered asked

Showed up at the leasing office at 2pm- the lady at the desk showed Zero hospitality and shut the door on the face saying she is busy and cannot show the place. When confronted about no... one answered the Call or called back for the voice mail - she said “” She is not in office 24hrs “”

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This property offers a convenient location for commuters right across Caltrain near many shopping stores, malls and main freeways not to mention that it is so close to such great schools! Management is super friendly and very professional and maintenance is on top of work orders being placed! I honestly feel so glad to come home everyday! Peaceful environment!

Filthy complex with super loud partying neighbors. Trash is frequently overflowing with large items such as old furniture. The pools are unusuable in the summer because of the fraternity style parties with tons of non-residents joining in. The fitness club has been "under renovation" since I moved in back in summer 2017. Units are not well maintained. After 8 tickets related to faulty plumbing and a black sewage water flood, the leasing manager refused to replace my sewer-infested carpet... and provide cleaning to remove the filth. In order to get my carpet replaced, he wanted me (an elderly woman) to move out my own furniture on my own dime so they could replace the flooring. The management company is a joke and maintenance crew is slow to respond - over five hours to respond to an emergency call for my sewer flood. There is no parking for guests; street park on Old County and walk down the hill. My car was hit by a resident, too, who apparently couldn't see my parked car. Oh, and two of my bicycles were stolen in a matter of six months. The chain was cut and it was taken during broad daylight. You've been warned. Read More