9/3/21
Towing Problem
This company's towing policy is haphazard at best, carting off residents' vehicles without any notice whatsoever. As a resident, I have had two friends (including myself), who have parked in the Oakwood Apartment Complex lot for almost a year, only to one day find their car is missing (without a call or note from the main office). The company refuses to own up to their mistakes, finding any way possible to blame the resident in order to get out of paying the exorbitant fee to retrieve the... vehicle. The Timbers have little to no communication with their security team and do not wish to establish any in the near future, as the towing company that they work with racks up 180 bucks per car that they tow. I have lived here for over a year now, and this upcoming year will be my last. (be warned)
Review from Apartments.com