9/28/22
Terrible Maintenance
I have been a resident for three years, but lately maintenance standards have all but disappeared. I have a broken toilet for seven days and I have been told by the leasing office that it is not an urgent repair and they don't know when it can be fixed. My family is forced to use one bathroom in the meantime. Rent is always due first of the month, but maintenance will be done whenever Park Sierra gets to it. Do yourself a favor. Look elsewhere. Tenant not a priority here.
Review from Apartments.com
Property Manager at Park Sierra responded to this review
Hello Nauman! We are so sorry to hear about your broken toilet handle, we know how frustrating this must be and we appreciate you connecting with our team directly on this. We understand that our team connected with you shortly after receiving this... feedback, and that our maintenance team was able to fix the handle a few days ago. While we understand that using one out of two bathrooms is not ideal, we are glad that there was one with a working handle in your unit and we appreciated your patience as we worked to take care of this. We are glad that everything is fixed now! Team Park Sierra