3/24/25
*FORMER TENET FOR 2 YEARS* Terrible Leasing Office/Parking
Pros
• Great restaurants, bars and coffee shops near by
• 0.5 mile walk to Echo Park Lake
• Close to Silverlake, Los Feliz and DTLA
• Easy access to the 5, 10, 101 and 110
Cons
• The leasing office (Carra) was terrible from start to finish. I was moving to LA from the east coast. I needed information quickly because I had a lot of things going on for the move. The leasing office was very unresponsive and seemed bothered by questions. Responses could take days or over a week even after stressing... that things were time sensitive. She would make excuses on why responses would take so long. This lack of communication continued throughout my time there
• There is not a leasing office in the building, so there is no way of tracking them down and they rarely answer the phone
• Parking garage spaces are limited and it took over a year for me to get a parking pass. Parking on the street is hard to find at times, you will get ticketed if you don’t move your car for street sweeping on Monday/Tuesday, your car will be broken into, you have to compete with parking from a school near by and a park and the parking in the neighborhood is only getting worse because there have been 3 new apartment buildings added within the last few months that are within a block of the complex
• There is an alarm in the lobby that will go off for no reason at any hour of the day for hours and this happens almost everyday
• A plastic piece broke on my dish washer, which wouldn’t allow me to use it. They said they needed to order a new part. I followed up with the leasing office several times and they could never give me a clear update. It wasn’t until 2 months past and I told them I need to have money taken off my rent that the part showed up 2 days later and the dishwasher was fixed
• After leaving it took 2 months to get my security deposit back, which by law they should have it to you within 21 days. They said a check was sent, but it didn’t show up. After that they offered an ACH transfer and had me fill out a form. I returned the form within the hour and was told I should have it within 3-5 business days. I followed up once 6 business days went by. She said there was an issue with the form and made an excuse of not getting back to me until almost 10 days later
I loved the area and was mainly the only reason I stayed as long as I did. I’d suggest trying one of the new apartment buildings in the area if you like the location, make sure you get parking right away
Review from Apartments.com