8/29/24
avoid
Where to start? It will be a long review, but worth it. But if you don’t want to read all of it, just know that it is not worth the price here. Firstly, unlike the majority of the other 5 star reviews, I actually lived here for over a year.
IF you have any respiratory conditions, children, pregnant, or simply do not want to be exposed to second-hand smoke, do not live here. For the majority of the time, my apartment’s air quality (AQI) was between 300-500. Look up an AQI chart, under 50 is... normal. Had to buy a $500 air purifier just to live in my apartment. Management just told me to deal with it because the lease doesn’t say it is non-smoking. Even told them it was affecting my asthma. But guess when they did care? When they got a lovely review about it. The previous property manager even showed up next to my car when I got home from work. There are new office staff that I have nothing to say about.
Next is the fire alarms. Not sure if this is due to the smoking, but I think that they went off almost daily. There were even some weeks where they would be constantly going off throughout the night. I don’t have a problem with them going off every so often, but some days they go off throughout the day and night.
Love animals? Me too, a shame that all the dogs pee in the elevator (take a wiff). Think of taking the stairs? Hohoho some days there are nice chocolates left from dogs that no one cleans up. Very few people clean up after their animals.
A positive is that they finally have guest parking.
My ceiling leaked multiple times throughout my time here. It was repaired the first time and I was left with a large stain on my ceiling for many months. Had another leak that was repaired. They repaired it incorrectly, rescheduled, and then never showed up. There was also an occasion that the maintenance person entered my apartment without my permission for a non-emergency repair.
Lots and lots of cockroaches, I don’t mind a few every now and then but I literally had like 4 a day for months. I’m a pretty clean person. I moved, and not a single cockroach for months.
I am sure other people had a better experience, but in my opinion it is definitely not worth the rent amount.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Pasadena Park Place responded to this review
Thank you for taking the time to share your experience with us, Kyle. We understand that your stay at Pasadena Park Place has not been entirely positive, and we apologize for any inconvenience or discomfort you may have experienced.
However, we have... noticed that your review closely resembles several other reviews we have received recently, which raises concerns about the authenticity and accuracy of your feedback.
In addition, we have investigated your past work orders and found that we had your permission to enter your apartment for maintenance. However, we have no records or reports of pest or requesting treatment for roaches. We take all reports of pest as serious matters and would have addressed any issues promptly if you had reported them to us.
Regarding your concerns about smoking and noise levels, we understand that these are important factors for many residents. While we cannot control the behavior of individual residents, we take these concerns seriously and have implemented measures to address them. We also regularly monitor the community for any nuisance behaviors and take prompt action to resolve them, working closely with our overnight security team to ensure a safe and peaceful environment for all residents.
If you have any further questions or concerns, please do not hesitate to contact our office.
