Arbors at California Oaks Apartments

This is the worst apartment complex ever. From the pest and rodents to the dog poop, the brown dirty water due to their boiler issues. The list goes on. The first day I moved in, there was issue after issue. The maintenance supervisor lies and gaslights. The property owners in Los Angeles are just as terrible, which is why the property is awful. They hang up when you call to let them know of concerns. If you keep calling, they stop answering. DO NOT MOVE HERE!!!!!

Incredibly disappointed with these apartments. Maintenance request go unresolved. Basically putting bandaids over issues. We have had a leak for over a year that has been just “patched” up. Mold in the ceiling. Try contacting the office they do not answer or give any call backs. No updates about what was done or to be done. The office claims they don’t know the information for the outside vendor doing repairs-yet are giving them keys to allow entry into homes.
When going in the office to address... the issues because contacting them via phone is impossible I was met with extremely rude office staff with zero answers, sympathy, or solutions.
Not to mention the grounds are unkept. Dog poop and pee everywhere. Leaves not cleaned up or gutters cleaned. When it rains the designated parking spots flood creating slippery mud making it hard to get in and out of the cars.
I would be very cautious moving in here. Read More

I am usually pretty tolerant of apartments and I think I've lived in some stinkers but this place SUCKS! There are plenty of other reasons but these are the highlights. I was scheduled to move in on a Saturday. I paid all my fees and signed all my paperwork. The move-in day rolls around and the movers show up with all my stuff and so I walk over to the office and no one is there. I call the office ( good luck contacting the office, BTW. You will always get a messaging service with a poor twenty... something who has no idea and can only take a message that apparently disappears into a black hole never to be seen by anyone) . I finally get them on the phone and they tell me that I cannot move in on a Saturday. ( You heard that right ). So I paid $800 for the movers to pack my stuff, bring it over and then take it back. Luckily the lease on my previous location wasn't yet up and so I was able to move back until Monday. So on Monday I had to rent a truck and move my stuff myself. I move in and the apartment wasn't ready. The kitchen was missing cabinets and drawers. A week later I come home to my apartment full of men remodeling the place. The kitchen they installed was kind of nice. Faux granite tops and a nice sink. But that was the last nice thing. A week later it got hot outside and the AC wasn't working. I put in a ticket and a teenager came by and said the thermostat needed a battery. Soon after he left I noticed that it was still hot in the apartment. I put in another work order. A week later the same kid did get the AC working but there was a large puddle of water on the floor. I put in another 3 work orders and they never fixed it. Eventually I just left a garbage can in the hall and emptied it daily. Oh yeah and the price of rent doesn't include about $200 in extra fees that they conveniently don't tell you about. The bill comes and it's considerably higher than I expected. I received a bill in the mail for garbage fees and water and pest control ( I have had ants from day one so I am not sure where that's going ). Read More

The management is horrible and careless. Bad neighbors, poor noise cancellation, not safe, dirty laundry room, dirty dumpster. This place is horrible, don’t rent here!!! We regret renting here, don’t rent here!!

Some of the worst service I’ve dealt with. They manage the facility poorly: run down pool, raccoons by trashes with no flood lights, dirty laundry room, etc. They even towed my wife’s car for being dirty and looking abandoned. Avoid at all costs if you don’t want headaches. Notes: gym is still closed and probably will be for a very long time.