Zo Apartments

WOW! What an amazing maintenance manger ZO found in Erwan. We are so lucky to have him. As a tenant I can't speak highly enough of him. Erwan is an exceptional professional who consistently goes above and beyond in his role. His kindness and dedication make him a pleasure to work with, and his efforts never go unnoticed. He approaches every task with professionalism, ensuring that our needs are met efficiently and with high standards. His positive attitude and ability to foster a collaborative... living environment truly set him apart. He is always there for us. Always smiling always ready to help, even outside office hours if need be.
I just wish ZO mangers would fix the odor smell and the black dust that penetrates into our units. The HVAC system needs major change and during wildfire we are inhaling all the smoke as the building does not have a filter but just a strainer according to a previous manager. Read More

This apartment community is great. The residents and staff are nice and attentive. I really enjoy the amenities here and I love the location of the apartment complex because it's near the lake and plenty of restaurants and shops.

It was going so well. Then none of the promises were made. There’s continual change in property managers, nothing can ever get done. None of my issues have been properly addressed. If I could afford to move, I would.

Honestly it's been fine ish but management has changed over like 5 times since we've moved in, they've lost countless documents, and everything seems to be broken (trash chute, front door, all the elevators, etc.) With all of that they're somehow increasing our rent $300/month? I don't know how people can justify moving in somewhere that doesn't maintain the basic facilities (like doors and elevators) to live.

I've lived here 2+ years and will not renew my lease for another year.
The maintenance is extremely slow to respond to repair requests, you really have to keep at it to get stuff done. Old appliances will not be replaced despite them falling apart, repeatedly.
The management seems to change quite often, it seems nobody lasts very long at the leasing office. The concierge desk is empty a lot of the time, especially at night, compared to a year ago.
I was considering renewing my lease earlier on... , but they would not offer us the same rent credit that they do for a new tenant and that was the last straw. People are moving out but I’ve not seen anybody move in. Based on Zo’s public website there are some 50+units empty currently. There are cheaper options in newer buildings right in the neighborhood so I would keep looking if I were you. Read More