Zo Apartments

My experience with ZO Apartments has been great! Nicole is literal sunshine. I also love all the amenities that are available to us. Having BART and a billion bus stops just 2 blocks is such a plus! The place is clean and well-maintained. There are also FREE events that come with FREE food. This Christmas, I didn't even need to buy wrapping paper, tape, or tags because there was a station provided to us for that too.

That said, most of the issues that arose seem to be due to tennants, i.e. the... occassional smell of weed in the hallways despite management's incessant reminders that smoking indoors is prohibited, the recycling and trash chute being clogged due to someone disposing a carpet in the chute, etc.

ZO Apartments is a great place to live. I highly recommend! Read More

WOW! What an amazing maintenance manger ZO found in Erwan. We are so lucky to have him. As a tenant I can't speak highly enough of him. Erwan is an exceptional professional who consistently goes above and beyond in his role. His kindness and dedication make him a pleasure to work with, and his efforts never go unnoticed. He approaches every task with professionalism, ensuring that our needs are met efficiently and with high standards. His positive attitude and ability to foster a collaborative... living environment truly set him apart. He is always there for us. Always smiling always ready to help, even outside office hours if need be.
I just wish ZO mangers would fix the odor smell and the black dust that penetrates into our units. The HVAC system needs major change and during wildfire we are inhaling all the smoke as the building does not have a filter but just a strainer according to a previous manager. Read More

This apartment community is great. The residents and staff are nice and attentive. I really enjoy the amenities here and I love the location of the apartment complex because it's near the lake and plenty of restaurants and shops.

It was going so well. Then none of the promises were made. There’s continual change in property managers, nothing can ever get done. None of my issues have been properly addressed. If I could afford to move, I would.

Honestly it's been fine ish but management has changed over like 5 times since we've moved in, they've lost countless documents, and everything seems to be broken (trash chute, front door, all the elevators, etc.) With all of that they're somehow increasing our rent $300/month? I don't know how people can justify moving in somewhere that doesn't maintain the basic facilities (like doors and elevators) to live.