The Pointe at 2316 Apartments

I lived here for 3 years. It was a beautiful property and I loved living here. The complex is quiet and peaceful. Looks exactly as the photos show. Shai from the leasing office was polite, friendly and did an excellent job taking care of the place.

They do not answer the phones, listen to messages, return calls or answer emails (I've waited weeks now). What are these people doing all day? And if this is how they treat prospective tenants, I can only imagine what it's like when they already have your money.

I used to live in this apartment complex, and I can tell you the pictures of the interior, and the floor plan pictures are not what any of the units look like. I had an overall pleasant experience at this complex but seeing the fake pictures is very misleading. Don't be fooled.

I been going to there leasing office for the past week every other day, it’s always close. I’ve left them a bunch of messages and no one returns phone calls. I’m giving this place 1 star if I can do zero I would really poor customer service on there end they should try and return a phone call or make sure there staff are doing there jobs by being the office