12/25/24
Poorly maintained
I'm very disappointed in the conditions at 175 Valley. The carpets are filthy with set-in stains, there are gashes and paint chips on the walls, and every other front door hasn't been painted in years. The stairwells are also dirty and gross. There are large planters in the courtyard with no plants in them. The callbox doesn't work so no way to let in guests. And the garage has huge water leaks daily. The lack of care is unacceptable considering how much we all pay in rent and it's absurd that... this complex is advertised as "luxury" when it's worse than a hostel. It's clear there is no consideration for residents who value basic aesthetics. These are all small fixes that would greatly increase our quality of life but they simply don't care. Do not be like me and ignore the bad reviews before signing a lease.
Review from Apartments.com
Property Manager at Residences at Westgate responded to this review
Hi there, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. I'd be grateful for the opportunity to address your concerns. Please get in touch... directly at westgatemgr@greystar.com when you have a chance - thanks so much, and we're looking forward to hearing from you.