5/13/25
Amenities never work
I’ve hit a breaking point with this place. I moved here because of the amenities, but nothing ever works. The jacuzzi is out of service 1/3 times I want to use it. I rented the party room to watch nba playoffs with family and friends. The TVs were not working and when I called them, their response was “oh yeah, we have a maintenance scheduled for it next week.” Now I have 50 people coming to a room where all 3 TVs are out of order. And they were NEVER going to warn me of this??? I’m so upset.
Review from Apartments.com
1 Person Found This Helpful
Property Manager at Villas at Playa Vista - Malibu responded to this review
We are truly sorry to hear about this experience. At Irvine Company Apartment Communities, our goal is to offer residents exceptional service, and we are disappointed whenever you feel we’ve fallen short. We appreciate the opportunity to address this... matter with you directly and we remain available to assist you. Best, The Villas at Playa Vista Team