Del Mar I/Del Mar II Apartments

My husband and I have been residents at Del Mar since October 2017. We have always been treated with respect, kindness, professionalism and understanding from management. They put a lot of emphasis on resident satisfaction and it shows. From amenities to landscaping, community events to maintenance- management is amazing. Regarding the maintenance team- Lee has been very helpful over the years, even handling matters after hours as has Robert and various other team members whose names are... escaping me at the moment. I look forward to running into Joanne on the property and having nice, brief discussions- and my dog loves the attention she'll give him.

The office staff has been spectacular over the years as well, a lot of names have come and gone in almost 7 years; but I've remained impressed at how friendly and helpful all of them consistently are. In the past few months I've had the pleasure of talking to several including Michelle, Rene, Mo and Sandy regarding anything from work orders to pricing to general questions. I appreciate how friendly they always are, and how if they don't have an answer- they will find one. That's an admirable quality that is sorely lacking in this world today!! This is an awesome place to live and I highly recommend it. Read More

This is a horrible place to stay at. Security, safety, privacy and parking are all issues. If you like run down Apts. and no parking at all even if you have a permit. We were told from the beginning that any cars with no permits can park out front of the gates. Garage permits must be inside and 1 permit inside the gate open area. We followed all rules, but it seems many don’t. Garages are for peoples gyms and storage. Inoperable vehicles take up a spot. Emailed management team about permits and... no parking etc. Next day manager calls me about the issues and says that my daughter should go park at a friends house and Uber here nightly. That was her suggestion as she laughed about it. Also says I should of never rented here knowing parking was this bad. No I didn’t know that rules weren’t followed properly and not everyone was treated equally when it came to parking and violations. If you have young teenage child who drive they will have to walk for blocks where street parking maybe, also the homeless in the park is a safety issue as you walk around thru the gates to get to your apt. No privacy and they can enter into your apt. with no warning and say it’s a leak. A phone call was made to husbands phone with no message left while at work. I was not called. I was in bed sick and my daughter was in the shower. No doorbell and they claimed they knocked but door downstairs. My door opened and I thought my husband came home early from work. It was a stranger looking at me while I was in bed. I screamed and he ran out. maintenance guy looking at me. My child was in the shower. He continued to come into the apt. I called manager and she said they have right to enter for leak. There was no leak and we had no warning what so ever. They never came back to check the apt. after I was startled and I called again the manager and questioned why they didn’t come back to check for the leak. She claimed they found it. never informed me as I waited for them to come back. Another time we got a phone call on Sunday morning waking us up asking if we hit gate. They said the camera couldn’t read the license plate and it looked like my husbands truck. Questioned us if we left or came home at 1:30 am. We told her no we been home all night. Then questioned again about truck and they calling the police dept. my husband got scared and ran outside to see if someone stole it. It was there same spot as we left it the day before. There has been numerous police at these apts. Read More

This is a beautiful apartment, great for the price. It has all the amenities and appliances you need. Everything is well maintained. We haven’t had any trouble living here, we love it!

If you enjoy your cars being towed and broken into and your garage being broken into and ransacked. Being disrespected by employees and not getting your deposit back when you move out then this is the place for you.

This apartment complex is chaos!
The management just doesn't seem to be able to handle this property.
Not only was my unit not ready for me to move into (screen door was for a different door, A/C unit was broken, Washer/Dryer was broken. Balcony was soggy and you could poke through to the 1st floor)
We put in request to maintenance, however no real work was done until we complained directly to management.
From Feb - May all maintenance work was completed, we waited extra days without A/C to be... given a new unit. FINALLY every seemed to be completed.

NOPE, on May 25th a notice was left at our apartment, that maintenance was AGAIN going to be in our apartment between 8 AM - 5 PM to replace A/C AGAIN!, reseal the granite, and to clear out the vents for the dryer. This means I have to make sure the apartment is ready for them to do this work, and have a place for our pets.

How is Del Mar is going to give us 1 business day notice, over a holiday weekend, to clear off ALL counter tops, bathroom tops, fire place. Put the pets into a room, that doesn't have granite (closet) and then wait 9 hours for them to show up to do work, that they already completed in my apartment. Read More