1/19/21
Staff are difficult to work with
I have only been here a week and every interaction with the staff has left me upset or confused. I get conflicting information for each person on staff regarding what paperwork I need to do and what I have to pay for. I was never told that my apartment was being held for me until 4 days before moving in. After which someone said that because of this we didn't have to pay the holding deposit and now after a week of living here a different staff member is making me pay the deposit. I was also miss... informed about the parking situation which led to my vehicle being towed. Not only did I have to pay 355$ to get my car back but the towing company was VERY sketchy and damaged my vehicle. Also right next to freeway very loud.
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