11/26/19
DO NOT MOVE HERE
We moved out May 30, 2019. Management said they are going to send a breakdown after 21 days of what is left in our deposit, but they never give us the breakdown and we never received any of our deposit back. We put up $1500 of deposit and we left the apartment very clean. It’s not that we expect the whole deposit back, but to think that we have put up $1500 - that is too much for any tiny repairs.
Review from Apartments.com
15 People Found This Helpful
Property Manager at Sur Apartments responded to this review
K.D. , we're sorry to hear your time with SUR has not been a positive experience. Though this was before our time, our team strives to maintain our community and apartment homes and it's disappointing to know we've inherited this issue. Please visit... the office at your convenience so we may address this issue and work toward improving your outlook in our community. Thank you and I hope to hear from you soon!