2/10/25
Efficient Maintenance, But Communication Lacking
The maintenance team at IDEA1 completes work orders in a timely manner. However, communication needs improvement, as staff members are not always responsive when greeted and lack professionalism. The maintenance manager is relatively new, which may contribute to the current communication gaps.
Review from Apartments.com
Property Manager at Idea1 Apartments responded to this review
Hi there, thank you for your feedback. I appreciate you letting us know. If you're willing, I'd love to get more of an idea of where the communication slipped so we can improve and refrain from communication gaps in the future. Please reach out at... leasing@idea1apartments.com if you'd like to address your concerns in more detail. Cheers!