9/7/24
Absolutely Terrible Management
Absolutely terrible management. They completely ignore emails and texts once you’ve signed the contract. The portal system is constantly down, making it impossible to get anything done. The only redeeming quality is the maintenance person, who is genuinely helpful. Despite the building's decent design, do not make the mistake of renting here.
Review from Apartments.com
Property Manager at The Fort responded to this review
We sincerely apologize that your experience hasn't fully met your expectations. Your concerns are important to us, and we’re committed to addressing them promptly. We highly value communication with our residents and strive to ensure that all emails... and texts are responded to in a timely manner.
Our goal is to provide the best possible living experience, and we regret that we’ve fallen short in your case. If you would like to discuss your concerns further, please don’t hesitate to contact us directly at feedback@livecloudten.com. Thank you again for your feedback, and we look forward to improving your experience moving forward.
Riley Torrence, Customer Experience Coordinator