9/24/24
1540$ loss!!! Poor Leasing manager Service, ignores residents' email.
If you want your car to be towed, even if you pay the expansive parking fee, while you are travelling and pay 1540$ to get it back and leasing manager and manager's manager keep ignoring your emails for 2 months and you'll never be able to speak to him via phone, this is the right place for you! Avoid this place! I have evidence of everything I say, I kept record of every email I sent to them. This is what you get if you choose to live here!!!!!!!! AVOID THIS PLACE!!!!!!
Review from Apartments.com
Property Manager at Vive Luxe at The Vive Collection responded to this review
Hello, we understand that when parking rules and policies are not followed it can result in a vehicle being towed. However, our new rules and policies have some great benefits let making more available parking for all our residents, protection of... your assigned space by allowing us to enforce parking permit only areas, more guest parking available and we even added the availability of our LARGE dethatched garage that is 1 hour FREE for all guests. We would be happy to talk more with you so you understand all the availability we have for parking and the rules and policies of the community. Feel free to come by the office anytime.
