12/4/24
Verified Renter
Freezer compressor burnt out This happened on Thanksgiving and it wasn’t until Saturday afternoon when I opened the freezer to put away my groceries. When I opened the door I saw that everything had thawed. I called the front office and they were able to get a hold of Raul who came to save the day. He was able to locate a replacement refrigerator and brought it upstairs to replace the broken unit.
Review from Apartments.com
Property Manager at Village of Taxco responded to this review
Thank you for your review. We appreciate your high rating and are glad to hear about your positive experience with our team, especially Raul. It's our priority to ensure that any issues are addressed promptly and efficiently. We're sorry to hear... about the inconvenience you experienced with your freezer, but we're happy that we could assist in resolving the issue. Please don't hesitate to reach out if you need any further assistance.
Sincerely,
Adriana O., Property Manager
villageoftaxcomgr@cushwake.com