3/4/24
Meh
I really did not like living in mustang village. The proximity to school was very nice and a short walk however the laundry situation was awful. It’s $5 for one load and the app does not work in the physical laundry room, and it will also sometimes glitch and make you pay double. I tried to request a refund numerous times but it was very difficult and I have yet to see the money. Parking is also extremely expensive, I would recommend getting an assigned spot makes life 10x easier. Mustang... village also has a mouse problem. The place was poorly built which lead to many holes in the wall therefore many mice have found their way into our home and others as well. I have had to trap over 3 mice myself even after submitting a request to get the situation fixed. It was an extremely frustrating situation. In general this place was built to mainly make a profit from the students without really any regard to their comfort. Thank you.
Review from Apartments.com
2 People Found This Helpful
Property Manager at Mustang Village responded to this review
We appreciate your feedback and apologize for the challenges you've experienced during your time at Mustang Village Apartments. We're sorry to hear about the issues with the laundry situation, parking, and mice problem. Your concerns are important to... us, and we are actively working to address them and improve our residents' experiences. Please know that we take your feedback seriously and are committed to making necessary improvements. If you have any further concerns or need assistance, please don't hesitate to reach out to us directly. 805.783.2500 or at mustangvillage@assetliving.com
Best,
Mustang Village Management