Thrive on 7th Apartments

I was one of the first tenants to live here and it was clearly that the property was not ready to be rented out yet. Problem list included:
- Rent is not as advertised due to extra miscellaneous fees that weren’t mentioned.
- Front door intercom not working. PARAMEDICS WERE UNABLE TO GET IN DURING A MEDICAL EMERGENCY!!
- Elevator broke down frequently (there’s only one). Fire alarm would go off at random times
- Security cameras in the parking garage are not hooked up. Parking garage gate... would frequently get stuck open
- Unsealed apartment front door & balcony door, leading to flooding during heavy rain & access for bugs to enter
- Bug problem (termites, cockroaches, worms, roly-poly). Notified management of termites on terrace & nothing was done.
- Rain water leaking into ceiling & light fixtures (issue for apartments on the fifth floor)
- Poor internet wiring leading to frequent outages every week (confirmed by Spectrum tech)
- Circuit breaker would short circuit if you use the microwave with anything plugged in the kitchen
- No shades/curtains in the bedroom (was not installed until months later)
- Dirty apartment upon move in, patched over holes from construction, exposed nails & holes in cabinets
- People let their dogs defecate in the elevator without picking it up, dogs would urinate in the hallways and front lobby

Management was notified of every single problem and they even admitted that the property was not ready for renters, but these are just “growing pains” as they figure out how to properly manage an apartment complex. Eric Matz from Moss & Company was rude and dismissive. Save yourself the headache and go somewhere else. Read More

We moved in as one of the first tenants here, so this review will address our experience from then.

Initial issues:

- Lease incorrectly prepared.
- Holes in the walls, damaged appliances, and exposed nails from construction.
- No internet (bad wiring).
- No power on some circuits.
- Unsealed doors (have had flooding/bugs).
- No window shades...?

Ongoing issues during our tenancy:

- Elevator breakdowns (Complex has one).
- Malfunctioning Parking gate ( The building does not have functioning... security cameras, and the gate gets stuck from time to time which has caused us to miss work).
- Front door access (Intercom is unreliable, issues with medical access, guest access, and package deliveries).
- Mold.
- Unreliable internet (we've had a loss of service once about every 3 weeks. Issue with our floor specifically).
- Leaks in the unit (from doors and light fixtures).
- Water pressure is pretty low. I understand it may be for water-saving measures, but it annoyed us enough to mention.

Overall, living here has been a frustrating experience, and I would consider other options in the area before committing to this complex.

Agents/Management (except for Portia) have been abysmal with support.

Moss and Company is a property management group that I'd avoid. Thrive on Seventh is a new building that was rushed and poorly built, they admit it.

The best thing this property has going for it is its location. There's a lot nearby that is walkable, which is great. Read More