5/26/23
Stone Creek Apartments: A Disappointing and Overpriced Experience
I recently had the displeasure of residing at Stone Creek Apartments, and I must say that my experience was far from satisfactory. From exorbitant pricing to poor maintenance response times, this apartment complex fell short in more ways than one.
First and foremost, the exorbitant rental prices at Stone Creek Apartments were simply unjustifiable. The management seemed to believe that they were offering a luxurious living experience, but the reality was far from it. The cost of living here was... significantly higher compared to other apartments in the area, without any notable amenities or superior quality to justify the price hike. It felt like a blatant money-grab with no regard for the residents' well-being.
To add insult to injury, the maintenance team was painfully slow and inefficient. When my dishwasher broke down, it took a whopping two months for them to address the issue and replace it. Two months! That kind of delay is simply unacceptable, especially when basic household appliances are essential for daily living. Similarly, when the bathroom mirror cracked seemingly on its own, it took them a staggering four months to replace it. It felt like they couldn't care less about our comfort and convenience.
Furthermore, the constant intrusion for electrical compliance checks was highly inconvenient. Every couple of months, we would receive a notice demanding that we clear out our kitchen or a closet for maintenance to carry out their compliance checks. These interruptions were not only disruptive but also unnecessary, especially considering the subpar quality of the apartment itself.
Adding to the frustration, Stone Creek Apartments had a tendency to raise the rent at every opportunity they got. It felt like they were constantly seeking ways to squeeze more money out of their residents, rather than investing in improving the living conditions. It left a sour taste in my mouth and made me question their ethics and commitment to their tenants.
Overall, my experience at Stone Creek Apartments was extremely disappointing. The exorbitant pricing, coupled with the unreasonably long response times for maintenance requests, the intrusive compliance checks, and the frequent rent hikes, left me feeling frustrated and dissatisfied. I would strongly advise potential renters to explore other options in the area before considering this overpriced and poorly managed apartment complex.
Review from Apartments.com
Property Manager at StoneCreek Apartment Homes responded to this review
We are so sorry to hear about your experience at our community. This has been escalated to the Regional Manager at the corporate office, who is looking into your concerns. In the interim, please feel free to contact our Customer CARES Manager at... (888) 962-2737 to discuss further.
Sincerely, Western National Property Management