1/22/22
Extra Costs! Increased Fees all of a sudden!
It’s either 5 stars if I’m happy or 1 star if I’m not. I’ve been satisfied with Torrey throughout my stay, a few years now until recently with the added changes. There has to be other alternatives with respect to parking and keeping it under control rather than just starting to bill everyone $40-$75 monthly parking to park onsite. Really? Some residents are still working from home forced by the pandemic so maybe that’s why cars hardly move during the week, but let’s “punish those residents... and tackle parking bills now? “ (sarcasms by the way) Let’s level the playing field with this too… some ideas to help out… “Hey let’s start billing those residents ‘extra cleaning charges’ that have pets too for all the added surprises they leave everywhere for us residents to step on,” let’s start “billing those residents who are constantly smoking and using marijuana, smells horrible.” — Its not just that, when I’ve needed Torrey Pines to fix something or replace a certain thing they would do it, but I’m sorry not now I guess! Just needed some light bulbs replaced since lights have really faded and not as bright but all of a sudden I have to purchase all that now too ! Wow.. really? - Unsatisfied resident??????????
Review from Apartments.com
5 People Found This Helpful
Property Manager at Torrey Pines Apartment Homes responded to this review
We're sorry to receive this feedback. It's important to us that our residents are happy and comfortable in their homes, and we regret that your stay has been so frustrating. Due to the number and severity of your concerns, we feel direct... communication is the best way to move forward. Please contact me at hannah@fairmanage.com or 626-962-2231, extension 108 so I can address your concerns. Thanks.